Assistant Manager

Assistant Manager

Assistant Manager

Brighton i360

Assistant Manager at Brighton i360 - £23,000 per annum

Who are we?

We are Magic Memories! And we have spent the past 20 years working with the most popular and iconic leisure partners to create memorable guest experiences. We operate in 200+ attractions across 9 countries around the world. We take photos using the latest innovative technology, we capture our guests journey and we deliver memories for millions of guests across the globe.

The role;

Working at Brighton i360, you will be supporting the Retail Manager in ensuring a safe, positive working environment, leading and inspiring the team on site in relation to sales and planning of day to day operations, whilst delivering a high standard of customer service through motivation and communication.

The duties and responsibilities include;

  • Helping the Retail Manager to recruit, train and develop a team of employees.
  • Acting as an ambassador for Magic Memories - build, develop and maintain a professional working relationship with partners and colleagues to sustain a positive working environment.
  • Assisting the Retail Manager with completing employees’ weekly rotas whilst adhering to matrices and labor ratios.
  • Driving daily, weekly, and monthly targets and striving to achieve forecasts and budgets.
  • Profit and loss awareness, including stock management, labour costs and loss prevention. Submitting the relevant financial reports when required.
  • Monitoring team performance through regular 121’s and reviews.
  • Maintaining stock levels whilst ensuring accuracy of all media levels and to process stock orders.
  • Opening and closing of the department, including cashing, closing systems, and generating daily sales reports.

The ideal candidate will;

  • Have previous supervisory or management experience.
  • Have a drive for results - target driven and owns the sales results.
  • Demonstrate an enthusiastic, passionate and resilient attitude.
  • Connect with people, building rapport and engaging with the business and key stakeholders.
  • Demonstrate initiative, being able to work independently, drawing on their own resources and capabilities.
  • Have excellent communication skills with an ability to deal with varying situations effectively.
  • Be adaptable to fast changing environments with continuous energy, drive and positivity.

What can I expect in return?

  • FREE consultation and guidance for you and your family to support your success at work and at home.
  • Life Insurance with payout equating to 4 x basic salary.
  • 1 additional day of annual leave for each year of service.

Equal Employment Opportunity

Magic Memories are dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran’s status, or any other factor that is a prohibited consideration under applicable law.